Valentines is proud to announce the award of TripAdvisor’s 2017 Certificate of Excellence. One of many accolades we have received for 2016/17, this award is completely based on past guest experiences and is a reflection on all aspects of the resort including facility care and quality, quality of staff interactions and quality of the guest’s experience.
We thought we’d share TripAdvisor’s criteria for the award:
What is the Certificate of Excellence?
Founded in 2010, the Certificate of Excellence honors hospitality businesses that deliver consistently great service. This designation is given to establishments that have consistently achieved great traveler reviews on TripAdvisor over the past year. Establishments earning the Certificate of Excellence are located all over the world and have continually delivered superior customer experience.
Who is eligible to receive a Certificate of Excellence?
Accommodations, eateries, airlines, vacation rentals and attractions worldwide are eligible to receive a Certificate of Excellence.
How are Certificate of Excellence recipients determined?
To determine Certificate of Excellence recipients we use a variety of user-generated content. This includes review ratings, overall rating and quantity and recency of reviews. To qualify for a Certificate of Excellence, a hospitality business must:
- Maintain an overall TripAdvisor rating of at least four out of five
- Have a minimum number of reviews
- Have been listed on TripAdvisor for at least twelve months
Learn more about Valentines Residences Resort and Marina on http://www.valentinesresort.com and call (866) 389-6864 for reservations.